Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.
Description
OpenCities enables local governments, regardless of their size, to deliver streamlined digital interactions. Through its innovative and user-friendly website tools, OpenCities enhances governmental services from the initial website launch and well into the future. It creates an unparalleled user experience by making government information more accessible and effectively linking residents to the resources they require. The platform connects individuals with necessary information and services without necessitating an understanding of the intricate governmental structures or jargon. Users can benefit from a specially designed search engine tailored for government purposes, which simplifies complex terminology and helps locate the desired information effortlessly. It also facilitates organization-wide content creation through a low-code/no-code platform that offers flexible design options, along with various content templates and tools. Furthermore, with a straightforward subscription model based on population and minimal setup time for websites, OpenCities empowers local governments to enhance their digital customer experiences significantly. This ultimately leads to improved community engagement and satisfaction with local services.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Granicus
No
govDelivery
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Granicus
Country
United States
Website
granicus.com/solution/govservice/oneview/
Vendor Details
Company Name
Granicus
Country
United States
Website
granicus.com/solution/govaccess/opencities/
Product Features
Product Features
Website Builder
Auto Update
No
Content Import / Export
No
Drag & Drop
No
Invoices
No
Landing Pages / Web Forms
No
Newsletter Management
No
Online Booking
No
Online Store Builder
No
Pre-built Templates
No
Real Time Editing
No
SEO
No
Survey Builder
No
White Label
No