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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Graip.AI is an advanced platform for document processing that utilizes self-learning artificial intelligence to optimize complex workflows and minimize errors effectively. It features a solution that does not require templates, which is customized for unique business processes and can accurately identify all data from a wide range of document types, whether they are structured, semi-structured, or unstructured. With support for over 140 languages and the ability to interpret handwritten text, Graip.AI integrates effortlessly with existing business applications through API connections, significantly improving both operational efficiency and accuracy. The platform boasts a no-code interface, a library of pre-trained documents, and round-the-clock customer support, ensuring a straightforward and dependable user experience. By automating the processes of document capture, classification, extraction, validation, and integration, Graip.AI empowers organizations to make data-driven decisions based on thorough analysis. Furthermore, it facilitates the development of a fully automated end-to-end processing workflow, eliminating the need for manual execution of repetitive business tasks and ultimately driving productivity.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365
Salesforce
ABBYY Business Card Reader
Automation Anywhere
Docusign
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Oracle Cloud Infrastructure
SAP Cloud Platform
UiPath
Zendesk
Zendesk Chat

Integrations

Microsoft Dynamics 365
Salesforce
ABBYY Business Card Reader
Automation Anywhere
Docusign
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Oracle Cloud Infrastructure
SAP Cloud Platform
UiPath
Zendesk
Zendesk Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Graip.AI

Founded

2020

Country

United States

Website

graip.ai/

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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