Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customer operations in finance runs on slow, manual processes: disputes that sit in queues for weeks, KYC checks that stall on missing documents, lending queries that bounce between teams. Gradient Labs builds specialist AI agents that take on this work end to end. Each agent, from Lending to Disputes to KYC, owns its full case and comes with frontline support across voice, chat, and email, so nothing gets dropped between the front line and the back office.
The company was founded by the team behind Monzo's AI and built for financial services from the ground up, with the compliance demands of a regulated industry designed in from day one. Wise, Current, and Zego run its agents in production, in some of the largest AI deployments in the industry. Against human teams, the agents score higher on CSAT and QA, and have never lost on resolution rate.
Description
Robylon AI offers a powerful agentic AI solution aimed at transforming customer support and internal business workflows through extensive automation. Capable of resolving over 90% of inquiries and tasks across communication channels like chat, email, voice, and ticketing with near-perfect accuracy from day one, it ensures efficient operations without sacrificing quality. The platform is designed for fast deployment and seamless integration, eliminating the need for businesses to maintain a dedicated AI team. With a transparent pay-per-resolution pricing model, companies can significantly reduce support expenses by over 30%. Human-in-the-loop supervision maintains high standards of reliability and regulatory compliance. Robylon is ideal for handling support, onboarding, and internal operations, enhancing productivity across departments. This flexible AI platform scales easily to meet evolving business needs. It empowers teams to deliver superior customer experiences while optimizing operational costs.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Dialpad Connect
Yes
Dixa
Yes
Freshcaller
Yes
Freshchat
Yes
Freshdesk
Yes
Intercom
Yes
LiveChat
Yes
Salesforce
Yes
Talkdesk
Yes
Twilio
Yes
Integrations
Dialpad Connect
No
Dixa
No
Freshcaller
No
Freshchat
No
Freshdesk
No
Intercom
No
LiveChat
No
Salesforce
No
Talkdesk
No
Twilio
No
Pricing Details
Charges per case fully resolved by the AI agent
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gradient Labs
Founded
2023
Country
United Kingdom
Website
gradient-labs.ai/
Vendor Details
Company Name
Robylon AI
Founded
2024
Country
United States
Website
www.robylon.ai/
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No