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Description

Grade.us is a cloud-based reputation management platform that can be used by SEOs, digital marketing agencies, and brands. Grade.us features include review monitoring, review generation, and marketing online reviews. Grade.us allows users to collect customer reviews via email drip campaigns and a variety of tools. Notify you of new reviews on Google, Facebook, and 100+ industry-specific review sites. Our WordPress plugin and floating carousel widget allow you to share your best reviews on the site. Post your amazing reviews automatically to social media. Grade.us offers a complete set of tools for resellers that allow agencies to white-label the service, generate leads and grow their reputation service offering.

Description

The leading reputation management platform tailored specifically for home services seamlessly integrates with top-tier field management software. You can manage customer service interactions effortlessly from any device, allowing you to turn feedback into a powerful competitive edge. Our system personalizes service interactions to align with the modern homeowner's desire for personalized attention, enabling you to gather authentic customer reviews effectively. By keeping homeowners informed about upcoming appointments and offering personalized bios of their technicians, you enhance their sense of comfort and security. Implementing automatic feedback requests post-appointment can significantly boost the likelihood of receiving online reviews. This improvement not only enhances your social media presence but also aids in lead generation, resulting in increased revenue. Ultimately, a steady stream of genuine reviews plays a pivotal role in strengthening your brand's reputation in the market. By prioritizing customer experience, businesses can foster loyalty and drive sustained growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
AgencyAnalytics Yes 
Axis LMS Yes 
Cyfe Yes 
Facebook Yes 
FieldOPS No 
FieldWorx No 
Google Calendar No 
Mailchimp Yes 
Qualtrics Customer Experience Yes 
Qualtrics Employee Experience Yes 
Qualtrics XM Platform Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
Service Fusion No 
ServiceTitan No 
Stackreaction Yes 
Successware No 
WordPress Yes 
X (Twitter) Yes 

Integrations

Zapier Yes 
AgencyAnalytics No 
Axis LMS No 
Cyfe No 
Facebook No 
FieldOPS Yes 
FieldWorx Yes 
Google Calendar Yes 
Mailchimp No 
Qualtrics Customer Experience No 
Qualtrics Employee Experience No 
Qualtrics XM Platform No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Service Fusion Yes 
ServiceTitan Yes 
Stackreaction No 
Successware Yes 
WordPress No 
X (Twitter) No 

Pricing Details

$180.00/month
Starting price $180.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grade.us

Founded

2013

Country

United States

Website

www.grade.us/home

Vendor Details

Company Name

pulseM

Founded

2001

Country

United States

Website

pulsem.me/

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label Yes 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label Yes 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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