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Description
Begin your communication today to effectively connect with your guests at the ideal moment. Allow them to utilize their favorite messaging platforms, such as WhatsApp, Viber, Line, SMS, and Facebook Messenger, to engage with the hotel. Create an unparalleled and personalized communication experience that stands out. Manage multi-language interactions and various requests all on one interface. Grace permits multiple team members to assist your guests simultaneously, each operating from their own device while being seamlessly integrated with the PMS. Essential guest information is made readily available to staff, ensuring everything is refreshed accurately at the right time. By enhancing your engagement with guests, Grace elevates their satisfaction levels and provides you with invaluable analytical insights. Your property's primary landline number is transformed into a verified WhatsApp number, giving guests assurance about their communication partner. This system facilitates easy interaction, allowing you to inform guests, address their inquiries, share images, and even gauge their emotional state, thus fostering a more meaningful connection. Ultimately, this innovative approach to communication not only streamlines operations but also cultivates a hospitable atmosphere that keeps guests coming back.
Description
Morphic serves as an intelligent assistant designed specifically for Airbnb hosts and small hosting teams looking to streamline their operations. By integrating seamlessly with Airbnb, it leverages data from listings, bookings, and conversations to enhance communication with guests and manage routine hosting tasks effectively. When new guest inquiries arise, they are directed to a feature called Copilot, which provides draft responses and suggested actions for the host's approval. Hosts enjoy the flexibility to transfer specific tasks into Autopilot using straightforward language, while critical decisions regarding refunds, safety concerns, and policy exceptions are retained for host discretion. Additionally, Morphic keeps track of unresolved issues, translates communications, and organizes coordination with cleaners and contractors through WhatsApp, along with sending timely reminders. The assistant is accessible via text or voice on desktop, its mobile app, or WhatsApp, allowing guests to continue their conversations on the Airbnb platform. Notably, there is no need for an additional property-management system or a separate AI subscription to utilize Morphic's features, ensuring that hosts can easily adopt this technology into their workflow. This comprehensive approach makes hosting more efficient, empowering hosts to focus on providing excellent guest experiences.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
Yes
Airbnb
No
Facebook Messenger
Yes
LINE
Yes
Viber
Yes
Integrations
WhatsApp
Yes
Airbnb
Yes
Facebook Messenger
No
LINE
No
Viber
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9.90/listing/month
Launch pricing is $9.90 per connected listing per month; regular pricing is $12 per listing per month. Each listing includes a 21-day free trial with no credit card required. No separate property-management system or external AI subscription is required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Nevotek
Founded
2001
Country
United States
Website
www.nevotek.com/grace
Vendor Details
Company Name
Morphic
Founded
2025
Country
United States
Website
www.morphicai.io
Product Features
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
