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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grace Mail is a robust email server solution designed for teams that desire to maintain control over their email systems. It offers flexibility through licensing options, allowing it to be either installed as self-hosted software on the client’s Linux hardware or provided as a managed dedicated server by LINK-V. This software supports key protocols such as SMTP and IMAP and features an intuitive administration console that simplifies the management of mailboxes, domains, and various mail functions. With its dual deployment options, Grace Mail caters to organizations that want to run their own servers while also accommodating those who prefer a vendor-managed dedicated server. Targeting freelancers, small businesses, and technical teams, the software provides a tailored email experience on either a dedicated or self-hosted server. Developed and maintained by Profit Visions, Grace Mail ensures that deployment, licensing, migration, and support are customized to align with each client's specific needs. Customers are empowered to evaluate the merits of the self-hosted versus managed solution, allowing them to make informed decisions based on their infrastructure preferences and operational requirements. Ultimately, Grace Mail stands out as a versatile choice for any organization seeking reliable and efficient email management.

Description

SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Profit Visions s.r.o. (LINK-V)

Founded

2012

Country

Czech Republic

Website

link-v.pro/grace/mail/

Vendor Details

Company Name

Rubix Technology

Founded

2012

Country

United States

Website

www.rubixtechnology.com

Product Features

Product Features

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

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