Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.
Description
Remote Desktop Services (RDS) stands out as an economical solution for hosting Windows desktops and applications. This service is tailored to facilitate the rapid establishment of an RDS deployment on IaaS, ideal for testing and proof-of-concept scenarios. After the initial setup is complete, you can easily access the published desktops and applications across a range of platforms and devices. The Microsoft Remote Desktop application supports connections from Windows, Mac, iOS, and Android, ensuring flexibility and convenience for users. Additionally, RDS enables seamless collaboration and productivity, making it a valuable tool for businesses and individuals alike.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
ConnectWise PSA
Epicor Prophet 21
Freshdesk
Freshservice
Jira
Jira Service Management
Jira Work Management
K-PORT
Kleene
Integrations
Azure Marketplace
ConnectWise PSA
Epicor Prophet 21
Freshdesk
Freshservice
Jira
Jira Service Management
Jira Work Management
K-PORT
Kleene
Pricing Details
$15.00/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Goverlan Inc.
Founded
1998
Country
United States
Website
www.goverlan.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/welcome-to-rds
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management