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Average Ratings 4 Ratings
Description
You can utilize it on any website, whether it's accessible to the public or protected by authentication. It provides evaluations on various aspects such as performance, accessibility, progressive web applications, SEO, and more. Lighthouse can be executed through Chrome DevTools, via the command line, or as a Node application. To use it, simply provide a URL for Lighthouse to evaluate, and it will conduct a series of assessments on the page, ultimately producing a report that reflects the page's quality. From this report, you can identify the audits that did not pass as guidance for enhancing the page. Each assessment comes with a reference document that details why the audit matters and offers suggestions for improvement. Additionally, the Lighthouse Viewer needs the JSON output from a Lighthouse report. The following section outlines how to obtain this JSON format based on the specific Lighthouse stream you are utilizing, ensuring you can effectively interpret and utilize the data.
Description
Call centers face a significant challenge in providing the correct answers to customers' questions at the right time.
Providing the right answers at the right time is crucial to the customer experience.
Knowledge management can assist you in illuminating your path.
Any question, at any time, from any device, can be answered.
Lighthouse simplifies information discovery and cuts training and onboarding time in half.
The Lighthouse call center knowledge database assists call center agents in expediting calls while avoiding inaccuracies.
API Access
Has API
API Access
Has API
Integrations
DebugBear
Elite Site Optimizer
Freshsales
Genesys Cloud CX
Google Chrome
Microsoft Teams
Salesforce
Sourcetable
Zendesk
Integrations
DebugBear
Elite Site Optimizer
Freshsales
Genesys Cloud CX
Google Chrome
Microsoft Teams
Salesforce
Sourcetable
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Founded
1998
Country
United States
Website
developer.chrome.com/docs/lighthouse/overview/
Vendor Details
Company Name
KMS Lighthouse
Country
Israel
Website
www.kmslh.com
Product Features
Website Optimization Tools
Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal