Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
GoodMetrics is an intuitive web analytics solution designed to clearly illustrate the origins of your traffic, the factors that lead to conversions, and the effectiveness of your content, all while prioritizing user privacy.
We have reinstated the beloved features of Universal Analytics, but with a revamped focus on a privacy-centric environment, eliminating confusing reports, data delays, and intrusive cookie consent notifications.
Your dashboard provides immediate access to essential metrics such as traffic sources, top-performing pages, conversion rates, and campaign effectiveness, with filters that persist across all reports, allowing for seamless data segmentation and exploration.
GoodMetrics comprehensively tracks the entire customer journey, capturing the initial landing page that directed a visitor to your site, even if they return via a different channel at a later time.
By implementing cookieless tracking, we ensure complete GDPR compliance without the need for consent popups, and your data refreshes in real-time within minutes rather than hours.
Moreover, we meticulously process every individual event without resorting to sampling or approximations, guaranteeing the accuracy and reliability of your analytics.
Description
Zendesk Explore offers businesses the analytics necessary to assess and enhance the overall customer experience effectively. Leveraging data is essential for crafting the optimal customer journey, and with Zendesk Explore, businesses can easily access crucial customer insights that foster a deeper comprehension of both their customers and operations. Customer support can take place across various platforms, such as email, chat, phone, and social media, making it essential to utilize an analytics tool that can adapt to these diverse environments. Explore seamlessly aggregates data from all channels, allowing you to monitor customer interactions with your brand while maintaining coherence in the analysis. The platform features built-in best practice dashboards and analyses, equipping teams of all sizes with the essential metrics needed to pursue their goals effectively. You can evaluate team performance, assess operational metrics, or gain insights into customer experiences, ensuring that no aspect is overlooked. Regardless of the specific needs, Explore provides a dedicated dashboard to fulfill them efficiently, empowering organizations to stay ahead in a competitive market.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Alhena
No
Campaign Monitor
No
Konnectify
No
Mailchimp
No
Okta
No
Simplesat
No
Slack
No
Sunshine Conversations
No
Zapier
No
Zendesk
No
Integrations
Alhena
Yes
Campaign Monitor
Yes
Konnectify
Yes
Mailchimp
Yes
Okta
Yes
Simplesat
Yes
Slack
Yes
Sunshine Conversations
Yes
Zapier
Yes
Zendesk
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GoodMetrics
Founded
2025
Country
Canada
Website
goodmetrics.io
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/explore/
Product Features
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No