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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With Good-Loop, individuals who interact with your brand have the opportunity to trigger a complimentary donation, allowing them to select from your charity partners for their support. This approach enables brands to positively impact the world while simultaneously enhancing ad performance and fostering a connection with their audience. Our innovative ethical formats wrap around existing video ads, distributing them widely online. When users dedicate their attention to an ad, they activate a free donation provided by the advertiser, leading to increased ad engagement and improved recall, all while cultivating brand loyalty. This includes skippable programmatic video content featured on premium publisher websites and platforms like YouTube. Should a viewer opt not to skip and instead watch the ad for 10-15 seconds, they too unlock a free donation from the advertiser and can choose a charitable cause to contribute to. Additionally, high-engagement social media posts on platforms such as Twitter, Facebook, Instagram, and Snapchat also allow users to unlock a donation simply by clicking or swiping on your content, further amplifying the impact of brand interactions. This model not only benefits the charities involved but also strengthens the relationship between brands and their consumers.

Description

HighEngage is an innovative AI-driven customer service platform that empowers businesses to offer immediate assistance, address customer inquiries around the clock, and alleviate the burden on support teams. By utilizing AI that learns from their website content, documents, FAQs, and organizational expertise, HighEngage allows teams to deliver quick and precise responses without making customers wait. The setup process is rapid and user-friendly, requiring no programming skills, and can seamlessly integrate into any website or web application. In cases where the AI cannot resolve a problem, it can escalate conversations to a human representative, convert them into support tickets, or facilitate lead generation for future engagement. Tailored for expanding businesses and support departments, HighEngage enhances response times, boosts customer satisfaction, minimizes repetitive questions, and helps convert more site visitors into paying customers. This efficient approach not only streamlines support operations but also fosters stronger relationships between businesses and their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
Facebook Yes 
Google Drive No 
HubSpot CRM No 
Instagram Yes 
Pipedrive No 
Snapchat Yes 
X (Twitter) Yes 
YouTube Yes 
Zendesk No 

Integrations

Calendly Yes 
Facebook No 
Google Drive Yes 
HubSpot CRM Yes 
Instagram No 
Pipedrive Yes 
Snapchat No 
X (Twitter) No 
YouTube No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Good-Loop

Founded

2016

Country

United States

Website

good-loop.com/what-we-do

Vendor Details

Company Name

HighEngage

Founded

2014

Website

highengage.com

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

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