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Description
Our innovative smart devices seamlessly connect with your reservation platform, streamlining access and reducing the workload for your staff, all while enhancing the experience for your guests. We would love to demonstrate how our solutions can elevate your guest services and boost your operational efficiency. To facilitate this, we can send a device to your hotel for you to test out, allowing you to explore various guest scenarios and address any potential installation challenges in advance. By integrating your property management system, check-in application, or guest communication tools, you can tailor a unique guest experience. Please inform us of your current setup so we can provide the appropriate accessories and ensure you have all you need for a straightforward self-installation, or we can offer our expert assistance if preferred. Goki's user-friendly solutions not only exceed what competitors offer but do so at a more attractive price point. With our SmartDisc, you can connect to any electronic lock, enabling mobile and door code access, while our SmartLock replaces outdated locking systems, providing a completely contactless experience for your guests. Ultimately, adopting our technology will not only enhance security but also elevate the overall satisfaction of your guests during their stay.
Description
HostReply is an innovative, cloud-based platform designed to assist short-term rental hosts and property managers by serving as an AI co-host and guest messaging hub. This tool seamlessly integrates with property management systems (PMS), allowing users to synchronize reservations, listing information, and communications all within a unified dashboard. By leveraging contextual booking information, house rules, property insights, and previous message histories, it crafts responses on PMS channels for hosts to easily review and send with a single click, while also highlighting inquiries that require human intervention. Guests can reach out through various platforms such as Airbnb, Booking.com, email, and WhatsApp, with the capability to receive replies in 32 different languages, including translation features for ongoing conversations. Additionally, the Sales Agent function provides eligible guests with the option to extend their stay for available nights, adhering to pricing guidelines set by the host. The beta version of Host AI is equipped to respond to queries regarding bookings, arrivals, and guest specifics. Furthermore, the Pro plan facilitates the generation of Nuki smart-lock codes for each booking, and compatibility with heating systems allows for temperature adjustments. Overall, HostReply serves as a comprehensive solution for vacation rental operators, enhancing their ability to manage guest interactions and streamline associated tasks in conjunction with their PMS. In essence, it brings together multiple functionalities to improve operational efficiency and guest satisfaction in the rental space.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Clock PMS+
Yes
Cloudbeds
Yes
Guesty
No
Hostaway
No
Mews
Yes
OPERA Cloud PMS
Yes
Preno
Yes
RMS POS
Yes
Shiji Daylight PMS
Yes
SiteMinder
Yes
Integrations
Clock PMS+
No
Cloudbeds
No
Guesty
Yes
Hostaway
Yes
Mews
No
OPERA Cloud PMS
No
Preno
No
RMS POS
No
Shiji Daylight PMS
No
SiteMinder
No
Pricing Details
$6 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Goki
Country
Australia
Website
www.gokitech.com
Vendor Details
Company Name
HostReply OÜ
Founded
2023
Country
Estonia
Website
hostreply.com
