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Description
GOTRACK serves as an innovative marketplace solution for real-time AI-driven pickup, delivery, and service management, aimed at enhancing employee efficiency, elevating customer satisfaction, and streamlining business operations. As the first of its kind in logistics SaaS, Gotrack allows users to access its features anytime and from any browser, ensuring convenience. The platform employs 256-bit SSL encryption and operates on Amazon's AWS infrastructure, boasting an impressive 99.99% uptime SLA. With its intelligent routing capabilities, Gotrack not only saves time and money but also boosts the productivity and effectiveness of your deliveries. You can easily oversee your drivers while we handle your route planning! Experience seamless route optimization that enables you to schedule, assign, and dispatch numerous jobs in mere seconds. Say goodbye to the frustration of waiting for end-of-day status updates, as you will receive real-time notifications at all times! Logistics operations are now more transparent; you will know exactly what is happening as it unfolds. Furthermore, the system automatically dispatches branded tracking notifications and alerts to both your drivers and customers, enhancing communication and service quality. Overall, Gotrack is revolutionizing the logistics landscape with its comprehensive and user-friendly features.
Description
Intelligent On-Call Coordination for Service Groups. Eliminate the inefficiencies of manually creating your on-call roster, and feel assured that your team will receive automatic notifications at the beginning and end of their shifts. By implementing efficient call routing and recording, you guarantee that the initial contact a prospective customer has with your company is a favorable experience, leading to increased business opportunities. Additionally, a communal voicemail system guarantees that vital customer communications are readily available to both you and your team, enhancing your overall awareness of every interaction. This streamlined approach not only improves response times but also fosters a more cohesive team environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoTrack
Founded
2015
Country
India
Website
gotrackapp.com
Vendor Details
Company Name
OnCall IQ
Founded
2019
Country
United States
Website
oncalliq.com
Product Features
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management