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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GoTime offers a comprehensive smart queue management system that enhances customer experiences for service-oriented organizations, particularly large enterprises, aiming for seamless integration and efficient customer flow. This user-friendly solution is accessible to all, requiring no technical expertise for implementation—simply plug it in and get started. With GoTime, you can rest assured that your operations will run efficiently. The system intelligently processes the data collected from your business, alerting you to upcoming events and potential irregularities. Harness the power of advanced machine learning algorithms right at your fingertips, analyzing data from past occurrences to forecast potential situations such as overcrowding, extended wait times, or the arrival of customers with unique requirements. Stay informed and ready to respond to any scenario that may arise. Additionally, GoTime empowers you to enhance your service quality by anticipating customer needs, ensuring a superior experience for everyone involved.

Description

QueueCare operates as a cloud-based queue management system designed specifically for medical clinics and healthcare facilities. The reception area features a live display board with dedicated columns for each physician, facilitating smooth patient flow. Patients can easily check in by scanning a QR code, eliminating the need for any app installation. Any television equipped with a browser can serve as a waiting-room screen, announcing the next patient by name and room in either Arabic or English. Additionally, QueueCare includes the functionality to print numbered tickets, consolidates walk-ins and scheduled appointments on a single board, and provides insights into the average waiting time for each doctor. The system is designed with Arabic language support, accommodating right-to-left reading. Subscription to the Pro version costs $179 monthly when billed annually and offers a 30-day free trial, along with a live demonstration that requires no prior sign-up. This innovative approach streamlines the patient check-in process while enhancing the overall experience for both staff and patients alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Drupal Yes 
Google Calendar Yes 
Joomla! Yes 
Mailchimp Yes 
Salesforce Yes 
WordPress Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Drupal No 
Google Calendar No 
Joomla! No 
Mailchimp No 
Salesforce No 
WordPress No 
Zapier No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GoTime

Country

Israel

Website

gotime.it/queue-management/

Vendor Details

Company Name

QueueCare

Founded

2025

Country

Aqaba, Jordan

Website

queue.care

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

QueueCare is an innovative queue management solution designed specifically for the waiting areas of clinics and medical centers. The reception operates with a dynamic live board, featuring separate columns for each doctor or treatment room. Patients can be seamlessly transferred to different doctors with a simple drag-and-drop action, allowing both walk-in patients and those with appointments to be managed in a single queue. Patients can easily join the queue using their smartphones by scanning a QR code located at the entrance, requiring no app installation, and they can track their position in line. Any television equipped with a web browser can serve as the waiting room display, announcing each patient's name and designated room in both Arabic and English. Numbered tickets are printed at the reception desk or through a self-service kiosk, while the system's analytics provide insights into daily operations, including average wait times, peak hours, and the wait and consultation durations for each doctor.

Appointment Scheduling No 
Calendar No 
Communication Tools Yes 
Contactless Yes 
Customer Surveys No 
Dashboard Yes 
For Banks No 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

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