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Description
The Dispatch Board serves as a comprehensive dashboard for field forces, facilitating drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, along with a calendar view for scheduled service calls and workforce resources. This centralized platform efficiently handles resources, work orders, schedules, routes, and more, underscoring our commitment to enhancing communication between your team members while they are on-site. To further support this, we have developed a mobile application that allows for real-time messaging and updates, with the option to store and forward information when coverage is limited. You can effortlessly send directions, tasks, schedules, and orders directly to mobile phones and tablets. Additionally, our mobile app empowers your field service technicians to input all necessary data while on the job, streamlining their workflow and improving efficiency in the field. Ultimately, this innovative solution is designed to enhance productivity and ensure seamless operations within your field service team.
Description
Web Work Order is a cloud-based solution designed to enhance the efficiency of your work order management, facilitating everything from the initial request through to the completion of tasks. It enables users to document work orders and delegate tasks to team members effectively. Employees can conveniently log in online to view their assigned tasks and provide updates on the progress of work orders and completion stages. Both staff and clients have the capability to submit requests via the web and access pertinent information regarding the work, including estimated completion times, job status, and other relevant details. The latest update, Version 4, introduces a calendar feature that presents a monthly overview of jobs organized by their intended start dates. With a simple click on any calendar entry, users can access comprehensive details regarding a specific task. Users are categorized by their respective companies, and a new functionality restricts individuals to viewing only their company's data. Furthermore, reporting options have been enhanced to allow for filtering based on specific date ranges. You can customize user interactions with the application by assigning appropriate account types that suit their roles and responsibilities. This flexibility ensures that the application meets the diverse needs of different users in various organizational contexts.
API Access
Has API
API Access
Has API
Integrations
QuickBooks Online
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoServicePro
Founded
2001
Country
United States
Website
www.goservicepro.com
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
