Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks.
GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience.
Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations.
Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization.
GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT.
Elevate your communication efficiency and redefine knowledge management with GoSearch.
Description
Oracle Knowledge Management delivers information effectively and consistently through various channels. This solution enhances the speed of issue resolution for call center representatives while enabling customers to easily find the information they seek, ultimately boosting customer satisfaction and loyalty. Accelerate the development of resources that assist both your customers and call center agents. With an intuitive authority tool and robust media support, you can quickly create knowledge articles and other materials to provide the most relevant answers precisely where they are needed. Achieve greater efficiency and scalability by utilizing simple point-and-click custom templates designed for announcements, FAQs, guides, and more. Collaborate with a diverse range of content contributors to establish an exemplary knowledge repository. Additionally, allow your subject matter experts to review, comment, and approve content updates using a streamlined workflow engine that effectively orchestrates the content creation process. This collaborative approach not only enhances the quality of your knowledge base but also fosters greater engagement among team members.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asana
Yes
Confluence
Yes
Figma
Yes
GitHub
Yes
Gmail
Yes
Google Drive
Yes
Jira Service Management
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Notion
Yes
Integrations
Asana
No
Confluence
No
Figma
No
GitHub
No
Gmail
No
Google Drive
No
Jira Service Management
No
Microsoft Outlook
No
Microsoft Teams
No
Notion
No
Pricing Details
$20 per month/per user
Free and enterprise plans available
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GoSearch
Founded
2022
Country
United States
Website
www.gosearch.ai
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/knowledge-management/
Product Features
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
No
eDiscovery
No
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
No
Self Service Portal
No
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No