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Description
Unlock the ultimate strategy for your business by combining guest information with our innovative software to identify and seize sales opportunities. Experience a comprehensive and targeted marketing approach that elevates guest interactions and propels your business toward success. Your guests are of utmost importance, and we assist you in crafting personalized customer journeys that begin from their initial discovery of your brand, continue through the purchase process, and extend to tailored engagement methods. With our integrated platform, you can boost guest loyalty by focusing on your core strengths. Each guest is distinct, and our system empowers you to categorize them based on purchasing habits, geographical location, and up-to-the-minute insights. Say goodbye to ineffective blanket promotions and embrace the power of personalized loyalty initiatives while fine-tuning your menu offerings to ensure your guests feel valued. Even if you have the necessary ingredients for success, the sheer volume of data can be daunting. Gain a comprehensive understanding of your guests' preferences and engagement patterns, enabling you to adapt your menus, fine-tune loyalty programs, and enhance revenue across all ordering platforms. By making informed adjustments, you'll not only meet but exceed your guests' expectations, ensuring lasting relationships and encouraging repeat visits.
Description
Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.
API Access
Has API
API Access
Has API
Integrations
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Integrations
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$250.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoGoGuest
Founded
2016
Country
United States
Website
gogoguest.com
Vendor Details
Company Name
Global Hospitality Solutions
Country
Philippines
Website
www.myghs.com/irewards
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
