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Description
Real-time monitoring and machine learning curation of web sources enable immediate briefings that can be shared with clients and stakeholders within minutes of publication. This approach leverages the power of AI, simulating a team of expert analysts who continuously monitor over 50,000 information sources at only a fraction of the cost of traditional human analysis. By doing so, organizations can identify legislative opportunities that may influence their operations while also keeping tabs on issues and trends that regularly affect them. This advanced system allows for the publication of well-informed content and the sharing of favorable media coverage. Furthermore, it provides a comprehensive understanding of competitors and the overall business landscape. By tracking online signals, businesses can unearth new markets and opportunities, while simultaneously monitoring for potential threats. The real-time and detailed tracking of global media, enhanced by sophisticated filtering capabilities, ensures that all actionable news is easily accessible. Additionally, it allows for the tracking of topics relevant to Canadian Federal, Provincial, and Territorial jurisdictions. Finally, organizations receive timely alerts regarding developments related to customers, suppliers, competitors, and news pertaining to their own operations, ensuring they remain informed and proactive in a rapidly changing environment.
Description
Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions.
Key Features
Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback.
Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view.
Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors.
Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively.
PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response.
Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights.
Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Discord
Google Analytics
Instagram
Microsoft 365
Microsoft Excel
Oracle Cloud Infrastructure
Reddit
Salesforce
Slack
Integrations
Adobe Acrobat
Discord
Google Analytics
Instagram
Microsoft 365
Microsoft Excel
Oracle Cloud Infrastructure
Reddit
Salesforce
Slack
Pricing Details
$150 per month
Free Trial
Free Version
Pricing Details
Custom quote-based pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gnowit
Founded
2010
Country
Canada
Website
www.gnowit.com
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/consumer-intelligence/
Product Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
