Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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INTOO, the global career transition and outplacement division of Gi Group Holding, has supported more than 25,000 organizations over the last three decades in helping employees successfully navigate career change. Our award-winning solutions combine personalized, unlimited one-on-one coaching with intuitive digital tools designed to accelerate job searches—helping participants secure new roles 2.5 times faster than the national average while maintaining a 97% satisfaction rate. Serving clients in over 130 countries and 40+ languages, INTOO partners with HR leaders worldwide by delivering scalable support, actionable workforce insights, and a high-touch experience throughout every transition. At INTOO, we’re guided by one simple promise: to care more about your employees, your outcomes, and your success.
Our programs include:
- Seven-day-a-week access to expert career coaches for support with networking, LinkedIn optimization, personal branding, interview preparation, job search strategy, and more
- Personalized resume reviews designed to improve ATS performance and visibility
- Live daily webinars led by career experts on a wide range of job search and career development topics
- and more
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Newsmeter
Newsmeter is a global online service that tracks news, utilizing award-winning technology for indexing. The platform continuously monitors worldwide news sources, allowing it to compile all published news seamlessly. By analyzing these articles, Newsmeter generates comprehensive reports on various topics, including those related to your company, competitors, and industry interests. Users can quickly obtain daily and monthly reports tailored to specific topics, source domains, and geographical data. The service enables searches of news articles from the past 30 days, offering filtering options based on key criteria such as domain, keywords, and news source. Additionally, it provides access to a vast archive for exploring new subjects and conducting on-demand analysis. With instant reports on competing terms, users can gain valuable insights and a broader understanding through trend analysis, enhancing their strategic decision-making processes. This powerful tool not only keeps you informed but also empowers you to stay ahead in your industry.
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Webz.io
Webz.io effectively provides web data in a format that machines can utilize, enabling businesses to seamlessly transform this data into valuable insights for their customers. By integrating directly into your existing platform, Webz.io offers a continuous flow of machine-readable data, ensuring that all information is readily available when needed. With data stored in accessible repositories, machines can immediately begin utilizing both real-time and historical data efficiently. The platform adeptly converts unstructured web content into structured formats like JSON or XML, making it easier for machines to interpret and act upon. Stay informed about emerging stories, trends, or mentions through real-time monitoring across countless news outlets, reviews, and online conversations. Additionally, it allows you to maintain vigilance against cyber threats by consistently tracking unusual activities across the open, deep, and dark web. This proactive approach ensures that your digital and physical assets are safeguarded from all possible threats, bolstered by a real-time stream of information regarding potential risks. Consequently, Webz.io empowers organizations to remain ahead of the curve, ensuring they never miss critical developments or discussions happening online.
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