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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

While there's certainly room for improvement, our industry is one that is in a state of constant flux with shifting benchmarks. As a customer communication platform, we consider it our responsibility to stay ahead of these changes, allowing you to concentrate on your core tasks. Each year, new avenues for customer service appear, and staying current requires ongoing software updates, team training, and process adjustments. It's essential to have a platform that can seamlessly integrate with these evolving channels and systems. Picture a solution where every new channel fits effortlessly alongside the existing ones. Customers now anticipate interactions that are quicker, more insightful, and better informed than ever before. This trend is unlikely to reverse; the expectations will continue to escalate as retailers rise to the challenge. To ensure maximum efficiency, it’s vital to incorporate time-saving features, integrations, and automation into your operations. Ultimately, your success hinges on your ability to adapt and innovate in this ever-evolving landscape.

Description

Micro Craft's Docket is a specialized time management and scheduling software designed to meet the unique requirements of legal practices. With Docket, you can efficiently monitor crucial litigation dates and deadlines, ensuring that no filing deadline is missed and that statutes of limitations don't expire. The system also allows you to manage your appointments and tasks, providing a daily printout for easy reference. Simply input your data, and Docket will automatically categorize it in the correct calendar slots. You have the flexibility to access calendars for any number of days ahead and can also generate composite calendars for multiple partners, making it incredibly convenient to coordinate meetings and respond to urgent situations. In addition, Docket generates essential reports that enhance productivity and time management, including Past Due Reports highlighting overdue items and Future Due Reports outlining upcoming deadlines. This comprehensive approach to scheduling and task management ultimately streamlines operations within a law office.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$150 per user per month
Free Trial
Free Version

Pricing Details

$495 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gnatta

Founded

2014

Country

United Kingdom

Website

www.gnatta.com

Vendor Details

Company Name

Micro Craft

Founded

1978

Country

United States

Website

www.micro-craft.net

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Legal Calendar

Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management

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