Gnatta Description

It could be even better. The industry we work in is constantly evolving. As a customer communication platform we see it as our job. This allows you to concentrate on your job. Every year, new channels for customer service are created. Keeping up with them means constantly learning new software, training new staff, and adapting to the new processes. A platform must be able to integrate with these channels and systems. Imagine a platform that allows each channel to seamlessly integrate with its predecessors. Customers expect faster, more helpful, and more informed conversations than ever before. It won't end there. Every retailer that exceeds these expectations will continue to raise the bar. Automation, integrations and time-saving features are key to ensuring you are as efficient as possible.

Pricing

Pricing Starts At:
$150 per user per month

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Gnatta
Year Founded:
2014
Headquarters:
United Kingdom
Website:
www.gnatta.com

Media

Gnatta Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Gnatta Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Gnatta Lists