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Description
Glow stands out as a top-tier online research platform designed to facilitate swift and informed decision-making. With unparalleled access to a vast network of over 100 million consumers and 6 million businesses globally, accompanied by a team of experts available when needed, Glow empowers users to refine their market research processes and confidently act on their findings. Validate your concepts prior to launching them into the market, enabling you to gauge consumer interest and discover the right product-market alignment, ultimately saving valuable time and resources while instilling confidence in your investment choices. Monitor your brand’s health in real-time with an intuitive interface that allows for rapid deployment, ensuring you achieve trustworthy insights regarding the effectiveness of your brand-building efforts. Stay ahead of the curve by acquiring current insights about competitors, significant industry players, and growth trends within the market, revealing opportunities that can help you dominate your sector. By leveraging Glow’s resources, businesses can make informed strategic decisions that propel them forward.
Description
Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Jobma
Meteora
Microsoft Outlook
Salesforce
Slack
Integrations
Axis LMS
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Jobma
Meteora
Microsoft Outlook
Salesforce
Slack
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Glow
Founded
2013
Country
Australia
Website
www.glowfeed.com
Vendor Details
Company Name
SurveySensum
Founded
2018
Country
India
Website
www.surveysensum.com
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video