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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Glimpze is a versatile customer engagement platform designed for B2B enterprises, integrating AI chat, live video calls, and human assistance into a single, embeddable widget for websites. This innovative tool enables companies to convert more of their website traffic into meaningful conversations by providing immediate answers, pulling relevant information from a company’s knowledge repository, and facilitating a seamless transition from chat to human interaction when necessary. Users have the flexibility to initiate conversations through AI, request additional help, or seamlessly join a live call without navigating away from the page. For teams, Glimpze offers a comprehensive dashboard that allows for the management of conversations, configuration of the widget, and control over its visibility and timing on the website. Businesses can personalize the user experience, implement proactive outreach strategies to engage visitors with high intent, collect visitor information, and efficiently direct users toward sales or support resolutions. Additionally, the platform features availability-based routing, ensuring that visitors connect with the appropriate team at the most opportune moment, thereby enhancing overall user satisfaction and engagement. By streamlining the communication process, Glimpze empowers teams to foster stronger relationships with their customers.

Description

LiveAssist functions as an AI-driven assistant on websites, engaging visitors through interactive conversations rather than relying on traditional static forms. During these chats, it determines the visitor's purpose, assesses their likelihood to make a purchase, and gathers essential information for your team, including their name, contact details, and specific interests, ultimately providing a well-organized lead that your representatives can promptly respond to. The process is streamlined through a four-step framework that directs each interaction, analyzes it for sales relevance, differentiates genuine leads from casual inquiries, and delivers a concise summary along with suggested follow-up actions. Additionally, LiveAssist accommodates over 100 languages while ensuring compliance with GDPR regulations regarding data management. Positioned as a fully managed service rather than a do-it-yourself bot creation tool, it is particularly beneficial for sectors like home services and real estate, where timely follow-ups are critical to preventing lost inquiries or missed opportunities during off-hours. With its focus on effective communication and lead qualification, LiveAssist enhances the customer engagement experience in diverse business landscapes.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$80/month
Free Trial
Free Version

Pricing Details

$250/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Glimpze

Founded

2026

Country

Denmark

Website

www.glimpze.io

Vendor Details

Company Name

LiveAssist

Country

United States

Website

liveassist.io

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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