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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Gisual offers outage intelligence tailored for telecom companies and service providers, eliminating the need for tedious manual processes in diagnosing and linking commercial power failures with customer complaints or network issues stemming from disrupted circuits. By subscribing to Gisual’s outage intelligence, users can receive timely alerts regarding 3rd party outages that may impact their equipment and clientele, allowing for swift diagnosis and correlation of outages within seconds. This service eradicates the need for extensive searches to determine root causes, enhancing situational awareness almost instantaneously. Users can visualize 3rd party outages on a comprehensive map or seamlessly incorporate our outage data into existing systems. Establish direct connections with the essential partners and Network Operations Centers (NOCs) you depend on. Gain access to up-to-the-minute outage intelligence that features ongoing updates, including estimated restoration times, precise outage locations, underlying causes, affected areas, and the specific customers impacted. Integrating Gisual's data into your organization is straightforward and efficient, with an average setup time of just one hour, ensuring that you can quickly leverage this critical information. With Gisual, you can enhance your operational efficiency and improve customer satisfaction.

Description

GE's Network Outage Management is a comprehensive Trouble Call and Outage Management System that plays a crucial role within the e-terradistribution suite of applications. This system enables operators to effectively handle both unplanned and scheduled network outages through a cohesive operating environment that combines Switching Operations, SCADA, Automated Metering Data, Crew Monitoring, and Real-Time Network Analysis. From the moment a fault is reported, through the stages of prediction, assigning crews, and executing restoration switching, to the eventual return to normal operations, the dispatcher utilizes a singular view of the network. Each phase of the process is supported by clearly organized information, empowering the dispatcher to manage outages efficiently while maintaining awareness of other ongoing network activities. Additionally, Grid Solutions, a branch of GE Renewable Energy, boasts a global workforce of over 13,000 employees dedicated to serving power utilities and industries around the world with a range of equipment, systems, and services tailored to their needs. This commitment to innovation and customer service positions Grid Solutions as a leader in the energy sector.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$75 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gisual

Country

United States

Website

gisual.com

Vendor Details

Company Name

GE

Founded

1892

Country

France

Website

www.gegridsolutions.com/software_solutions/catalog/e-terradistribution.htm

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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