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Description
Gisual offers outage intelligence tailored for telecom companies and service providers, eliminating the need for tedious manual processes in diagnosing and linking commercial power failures with customer complaints or network issues stemming from disrupted circuits. By subscribing to Gisual’s outage intelligence, users can receive timely alerts regarding 3rd party outages that may impact their equipment and clientele, allowing for swift diagnosis and correlation of outages within seconds. This service eradicates the need for extensive searches to determine root causes, enhancing situational awareness almost instantaneously. Users can visualize 3rd party outages on a comprehensive map or seamlessly incorporate our outage data into existing systems. Establish direct connections with the essential partners and Network Operations Centers (NOCs) you depend on. Gain access to up-to-the-minute outage intelligence that features ongoing updates, including estimated restoration times, precise outage locations, underlying causes, affected areas, and the specific customers impacted. Integrating Gisual's data into your organization is straightforward and efficient, with an average setup time of just one hour, ensuring that you can quickly leverage this critical information. With Gisual, you can enhance your operational efficiency and improve customer satisfaction.
Description
Vision is easy to implement and use, featuring a streamlined architecture that minimizes expenses while delivering action-oriented, instantaneous root cause analysis. Its software-based probes possess unlimited scalability across the network, presenting broadcasters, network operators, and content distributors with a cost-effective solution for achieving direct analytical insights at the critical last mile. By elevating content distribution reliability, Vision allows for the monitoring of more points than ever before in real-time, ensuring an unparalleled level of fault tolerance and redundancy through hot-swap backups, load balancing, and clustering. Built for continuous operation, Vision facilitates comprehensive root cause analysis, capturing video of each incident 24/7 and maintaining a time-correlated trend history. When implemented across the entire network, Vision reveals an accurate perspective on channel delivery all the way to the last mile, empowering users to make informed decisions and enhance overall performance. This innovative approach not only strengthens operational efficiency but also significantly improves service quality for end-users.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$75 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gisual
Country
United States
Website
gisual.com
Vendor Details
Company Name
Qligent
Founded
2010
Country
United States
Website
www.qligent.com/products/qligent-vision
Product Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications