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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gisual offers outage intelligence tailored for telecom companies and service providers, eliminating the need for tedious manual processes in diagnosing and linking commercial power failures with customer complaints or network issues stemming from disrupted circuits. By subscribing to Gisual’s outage intelligence, users can receive timely alerts regarding 3rd party outages that may impact their equipment and clientele, allowing for swift diagnosis and correlation of outages within seconds. This service eradicates the need for extensive searches to determine root causes, enhancing situational awareness almost instantaneously. Users can visualize 3rd party outages on a comprehensive map or seamlessly incorporate our outage data into existing systems. Establish direct connections with the essential partners and Network Operations Centers (NOCs) you depend on. Gain access to up-to-the-minute outage intelligence that features ongoing updates, including estimated restoration times, precise outage locations, underlying causes, affected areas, and the specific customers impacted. Integrating Gisual's data into your organization is straightforward and efficient, with an average setup time of just one hour, ensuring that you can quickly leverage this critical information. With Gisual, you can enhance your operational efficiency and improve customer satisfaction.

Description

With the rising demand for data and digital services, operators are perpetually navigating the challenge of investing in networks, spectrum, software, and services. This situation forces them to juggle numerous distinct vendor ecosystems, which often creates a convoluted network of silos linked by cumbersome manual processes. Such intricacy can complicate the ability to capture, correlate, track, and bill for specific usage events effectively. Globally, telecom subscribers generate billions of network events each day, and every call, text, email, or download can produce hundreds of individual events that must be managed. Furthermore, the escalating volume and complexity of these events continue to grow, driven by the constant introduction of new services, content, partners, and devices, making the management of these systems increasingly challenging. Consequently, operators must find innovative solutions to streamline these processes and enhance operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$75 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gisual

Country

United States

Website

gisual.com

Vendor Details

Company Name

Mobileum

Country

United States

Website

www.mobileum.com

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

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