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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Making phone calls is an effective method to determine if your leads remain engaged. For startups or small businesses, time is often limited, leaving little room for the numerous tasks at hand. Moreover, manually calling each potential client can be inefficient and frustrating, especially when calls go unanswered. Implementing a Dialing mode enables you to view a curated list of numbers, allowing you to select which one to call with just a click. Additionally, the Auto Dialing feature allows users to initiate calls by simply hitting the Start Calling button, with the Calley auto dialer app automatically progressing to the next number in the queue. Those in sales understand the value of a personal phone call, which can forge stronger connections than an email. However, the repetitive nature of manually dialing can significantly hinder productivity. Thankfully, CALLEY streamlines this process, enabling users to efficiently reach out to multiple contacts without the tedious task of manual dialing. This not only saves time but also maximizes the potential for successful engagements with leads.

Description

Voicent offers a user-friendly predictive dialer software that encompasses various dialing modes such as predictive dialing, preview dialing, progressive dialing, a dedicated call center predictive dialer, and manual dialing. This software significantly enhances the productivity of agents while boosting the overall success of campaigns by automating the dialing process, efficiently bypassing busy signals, unanswered calls, and disconnected lines, and even leaving messages on answering machines if desired—all without requiring your or your agent's involvement until a live person is reached. Moreover, with straightforward campaign management features at your disposal, you can effortlessly oversee and control predictive dialer campaigns, adjust call volume settings, manage call forwarding, and switch between different dialing modes including progressive, preview, manual, and predictive. As a result, users can streamline their communication processes and focus more on engaging with their customers directly. This comprehensive solution ensures that businesses can maximize their outreach efforts effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Voicent Communications No 
Wufoo Yes 
Zapier Yes 

Integrations

Voicent Communications Yes 
Wufoo No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$385 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CSTech

Founded

2003

Country

India

Website

www.getcalley.com

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com/predictive-dialer.php

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer Yes 
Progressive Dialer No 
Surveys No 

Product Features

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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