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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Overseeing multiple independent systems can be quite challenging. Traditional paper-based systems tend to be unwieldy, labor-intensive, frequently disorganized, and not very effective. GeoViewer Online integrates various aspects of your operations, facilitating the management of work orders, asset maintenance, cost reduction, inventory tracking, and customer billing. This comprehensive solution empowers managers to supervise every facet of their organization using a single application. By utilizing GeoViewer Online, streamlining the daily responsibilities of the organization becomes straightforward. You have the capability to create, modify, assign, and evaluate work orders, inspections, and service orders both before and during fieldwork, ensuring tasks are completed efficiently. The map-centric interface of GeoViewer highlights GIS data, enabling you to leverage existing information while also allowing for edits, additions, and detailed analysis. Furthermore, you can access historical data alongside As Built and CAD drawings that are linked to specific locations, assets, or work orders, enhancing your operational insights. Overall, this technology significantly enhances productivity and organization within your operations.

Description

Spectrum Service Tech™ is a mobile application designed for field service technicians, equipping them with essential data to concentrate on their tasks while allowing administrative staff to streamline billing and expedite payments through seamless ERP integration. The app instantly sends closed work orders back to the office, facilitating same-day billing for completed jobs, which significantly enhances efficiency. Technicians can devote more time to billable activities as they spend less time searching for information and handling paperwork. Furthermore, Spectrum’s job cost accounting connects expenses and earnings directly to work orders, delivering immediate insights that are unattainable with non-integrated systems. Ultimately, this integration fosters a more productive work environment, ensuring that both technicians and office personnel can operate at their best.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IntelliShift Yes 

Integrations

IntelliShift No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nobel Systems

Founded

1995

Country

United States

Website

www.nobel-systems.com

Vendor Details

Company Name

Viewpoint

Country

United States

Website

www.viewpoint.com/products/spectrum/spectrum-service-tech-mobile

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

GIS

3D Imagery Yes 
Census Data Integration Yes 
Color Coding Yes 
Geocoding Yes 
Image Exporting Yes 
Image Management Yes 
Internet Mapping Yes 
Interoperability Yes 
Labeling Yes 
Map Creation Yes 
Map Sharing Yes 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis Yes 

IoT

Application Development Yes 
Big Data Analytics Yes 
Configuration Management Yes 
Connectivity Management Yes 
Data Collection Yes 
Data Management Yes 
Device Management Yes 
Performance Management Yes 
Prototyping Yes 
Visualization Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable Yes 
Customer Management Yes 
Demand Planning Yes 
Electricity Yes 
Natural Gas Yes 
Plant Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 
Workforce Management Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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