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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Genway AI is an innovative user research platform powered by artificial intelligence, aimed at empowering teams to establish their research objectives, conduct interviews in a conversational manner, and extract profound insights from their customers, all within a cohesive workflow. Users begin by articulating their research goals, after which Genway's digital interviewer takes over, autonomously scheduling and executing the interviews. Upon completion of these interviews, the platform offers real-time summaries, automatic tagging, theme identification, emotion and facial expression analysis, as well as quantitative metrics to aid in interpreting the collected data. This versatile tool is invaluable for conducting contextual and usability studies, including prototype testing, churn analysis, and gathering post-launch feedback, enabling researchers to efficiently collect qualitative “thick data” at scale and seamlessly integrate the results into their ongoing workflows. Furthermore, Genway prioritizes user privacy and is fully equipped for enterprise use, boasting certifications that adhere to GDPR, SOC 2, HIPAA, and CCPA compliance standards, thereby ensuring that sensitive information is handled with the utmost care. As a comprehensive solution, Genway AI not only enhances research efficiency but also empowers teams to make data-driven decisions with confidence.

Description

Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Figma Yes 
Goldfish No 
Jira Yes 
Segment Yes 
Slack Yes 
Zendesk Yes 

Integrations

Figma No 
Goldfish Yes 
Jira No 
Segment No 
Slack No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Genway

Founded

2023

Country

United States

Website

www.genway.ai/

Vendor Details

Company Name

Listen Labs

Founded

2023

Country

United States

Website

listenlabs.ai/

Product Features

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Alternatives

Alternatives

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