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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.

Description

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
Google Business Messages
GuestCentrix
Impala
Innkey PMS
LYNX
Mews
Opera
Optima
Rezlynx
ShalomCloud
Siesta Extranet
SiteMinder
Winhotel
apaleo
eZee Absolute
eZee Frontdesk
hoteliga

Integrations

Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
Google Business Messages
GuestCentrix
Impala
Innkey PMS
LYNX
Mews
Opera
Optima
Rezlynx
ShalomCloud
Siesta Extranet
SiteMinder
Winhotel
apaleo
eZee Absolute
eZee Frontdesk
hoteliga

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€0,25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Genuyn

Founded

2017

Country

United Kingdom

Website

genuyn.com

Vendor Details

Company Name

MyStay

Founded

2016

Country

Czech Republic

Website

www.gomystay.com

Product Features

Product Features

Alternatives

Alternatives

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