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Description
Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.
Description
Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.
API Access
Has API
API Access
Has API
Integrations
Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
Google Business Messages
GuestCentrix
Impala
Innkey PMS
LYNX
Mews
Opera
Integrations
Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
Google Business Messages
GuestCentrix
Impala
Innkey PMS
LYNX
Mews
Opera
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€0,25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genuyn
Founded
2017
Country
United Kingdom
Website
genuyn.com
Vendor Details
Company Name
MyStay
Founded
2016
Country
Czech Republic
Website
www.gomystay.com