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Description
Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.
Description
Valuable guests deserve a tailored experience that standard ticketing solutions simply cannot deliver. With Live Access, you gain the ability to manage every request efficiently, resulting in reduced stress and increased guest satisfaction. Enhance your guests’ experience with customized emails, an accessible guest list portal, and various options for tour settlements, all while ensuring security. The powerful interface of Live Access enables you to produce comprehensive service fee reports for your entire tour, allowing for weekly reconciliation with your label. Keep your guests informed about their ticket status long before they reach the box office, thanks to Live Access' real-time online portal that keeps them updated. Move beyond traditional box office methods and eliminate unreliable order forms. Provide your guests with top-tier service and introduce a solution for friends, family, and internal ticketing that makes each attendee feel like a VIP. You can navigate through an enhanced spreadsheet to modify data, create reports, and gain a complete overview of your ticketing for the entire tour, ensuring that every detail is managed with precision. By opting for this innovative approach, you not only streamline operations but also elevate the overall experience for your guests.
API Access
Has API
API Access
Has API
Integrations
Google Business Messages
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$59.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genuyn
Founded
2017
Country
United Kingdom
Website
genuyn.com
Vendor Details
Company Name
Eventric
Founded
2001
Country
United States
Website
www.eventric.com/live-access/
Product Features
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
