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Description
Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.
Description
Enhancing customer experiences through location intelligence and proactive communication is essential. No one should have to sit idle in the parking lot waiting. Equip your staff to effectively communicate with customers, ensuring that products are delivered precisely where and when they are needed. Notify customers regarding the arrival time of their purchases at their home. Maintain an open line of communication to keep everyone informed about package deliveries or product arrivals. Eliminate the hassle of rescheduling—surprises at the door become a thing of the past. Inform customers about expected service times so they can be ready to welcome your team. By anticipating customer needs intelligently, you can engage with them proactively in their preferred communication channels. Reach out to your customers during those crucial moments that truly matter. Our cutting-edge platform provides an edge by offering versatile omnichannel communication solutions that cater to various customer preferences. This not only enhances satisfaction but also builds lasting relationships.
API Access
Has API
API Access
Has API
Integrations
Google Business Messages
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genuyn
Founded
2017
Country
United Kingdom
Website
genuyn.com
Vendor Details
Company Name
Glympse
Founded
2008
Country
United States
Website
glympse.com
Product Features
Product Features
GIS
3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis
