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features
design
support

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Description

GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.

Description

An integrated platform for identity, access, application, and endpoint management (IAM/EMM) that empowers IT and security teams to enhance end-user productivity, safeguard organizational data, and embrace a digital workspace transformation. Strengthen your organization's defenses using the BeyondCorp security framework along with Google's threat intelligence capabilities. Regulate access to SaaS applications, implement robust multi-factor authentication (MFA) to secure user accounts, oversee endpoints, and conduct threat investigations through the Security Center. Boost operational efficiency by providing seamless user experiences on endpoint devices, while consolidating user, access, application, and endpoint management into one unified console. Allow users to seamlessly access thousands of applications via single sign-on (SSO), managing their corporate accounts in a manner similar to their personal Google accounts. Facilitate your digital transition by integrating your existing infrastructure into a dependable and trusted platform, while also extending your on-premises directory into the cloud through Directory Sync, thereby enhancing accessibility and management. This comprehensive solution not only streamlines operations but also fortifies security across the board.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
ServiceNow Yes 
Zendesk Yes 
Asana No 
Autotask PSA Yes 
DataClarity Unlimited Analytics No 
Dropbox No 
Freespace No 
Freshsuccess No 
Gmail No 
Google Cloud Platform No 
Google Cloud Security Command Center No 
Google Endpoint Management No 
Kahrbon No 
Luciq No 
Okta Yes 
Ping Identity No 
SAP CRM No 
SentinelOne Singularity Yes 
Workday HCM No 

Integrations

Google Workspace Yes 
ServiceNow Yes 
Zendesk Yes 
Asana Yes 
Autotask PSA No 
DataClarity Unlimited Analytics Yes 
Dropbox Yes 
Freespace Yes 
Freshsuccess Yes 
Gmail Yes 
Google Cloud Platform Yes 
Google Cloud Security Command Center Yes 
Google Endpoint Management Yes 
Kahrbon Yes 
Luciq Yes 
Okta No 
Ping Identity Yes 
SAP CRM Yes 
SentinelOne Singularity No 
Workday HCM Yes 

Pricing Details

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Yes 
Free Version No 

Pricing Details

$6 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GenticFlow Ltd.

Founded

2025

Country

Ireland

Website

www.genticflow.com

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/identity/

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

Authentication

Biometric No 
Credential Management Yes 
Knowledge-Based Authentication No 
Mobile Authentication Yes 
Multifactor Authentication Yes 
Out-of-Band Authentication No 
Policy Management Yes 
Self Service Portal No 
Single Sign On Yes 
Social Sign On No 

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Identity Management

Access Certification Yes 
Compliance Management Yes 
Multifactor Authentication Yes 
Password Management No 
Privileged Account Management Yes 
Self-Service Access Request Yes 
Single Sign On Yes 
User Activity Monitoring No 
User Provisioning No 

Single Sign On

Biometric No 
Credential Management Yes 
Identity Federation No 
Multifactor Authentication Yes 
Password Management No 
Policy Management No 
Social Sign On No 
User Management No 

Alternatives

No Alternatives

Alternatives