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Average Ratings 0 Ratings
Description
GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.
Description
An integrated platform for identity, access, application, and endpoint management (IAM/EMM) that empowers IT and security teams to enhance end-user productivity, safeguard organizational data, and embrace a digital workspace transformation. Strengthen your organization's defenses using the BeyondCorp security framework along with Google's threat intelligence capabilities. Regulate access to SaaS applications, implement robust multi-factor authentication (MFA) to secure user accounts, oversee endpoints, and conduct threat investigations through the Security Center. Boost operational efficiency by providing seamless user experiences on endpoint devices, while consolidating user, access, application, and endpoint management into one unified console. Allow users to seamlessly access thousands of applications via single sign-on (SSO), managing their corporate accounts in a manner similar to their personal Google accounts. Facilitate your digital transition by integrating your existing infrastructure into a dependable and trusted platform, while also extending your on-premises directory into the cloud through Directory Sync, thereby enhancing accessibility and management. This comprehensive solution not only streamlines operations but also fortifies security across the board.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Workspace
Yes
ServiceNow
Yes
Zendesk
Yes
Asana
No
Autotask PSA
Yes
DataClarity Unlimited Analytics
No
Dropbox
No
Freespace
No
Freshsuccess
No
Gmail
No
Integrations
Google Workspace
Yes
ServiceNow
Yes
Zendesk
Yes
Asana
Yes
Autotask PSA
No
DataClarity Unlimited Analytics
Yes
Dropbox
Yes
Freespace
Yes
Freshsuccess
Yes
Gmail
Yes
Pricing Details
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial
Yes
Free Version
No
Pricing Details
$6 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GenticFlow Ltd.
Founded
2025
Country
Ireland
Website
www.genticflow.com
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/identity/
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
Authentication
Biometric
No
Credential Management
Yes
Knowledge-Based Authentication
No
Mobile Authentication
Yes
Multifactor Authentication
Yes
Out-of-Band Authentication
No
Policy Management
Yes
Self Service Portal
No
Single Sign On
Yes
Social Sign On
No
Customer Identity and Access Management (CIAM)
Access Certification
No
Access Management
No
Analytics / Reporting
No
Automatic User/Device Recognition
No
Behavioral Analytics
No
Credential Management
No
Data Security
No
Multi-Factor Authentication (MFA)
No
Privacy / Consent Management
No
Real Time Notifications
No
Self-Service Portal
No
Single Sign On
No
User Provisioning
No
Identity Management
Access Certification
Yes
Compliance Management
Yes
Multifactor Authentication
Yes
Password Management
No
Privileged Account Management
Yes
Self-Service Access Request
Yes
Single Sign On
Yes
User Activity Monitoring
No
User Provisioning
No
Single Sign On
Biometric
No
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
No
Policy Management
No
Social Sign On
No
User Management
No
Alternatives
No Alternatives