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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GeniePM allows you to easily develop user stories, use cases, and much more for your projects. Experience the convenience and effectiveness provided by our state-of-the-art technology. As a robust application, GeniePM elevates project management to unprecedented heights. Featuring sophisticated tools and smooth integration with various platforms, you can accurately craft user stories, quickly create sub-tasks, and collaborate with your team in an unparalleled manner. This application simplifies the user story creation process, making it not only simpler but also more efficient. With its user-friendly interface and cutting-edge AI capabilities, generating detailed user stories for your projects becomes a rapid process. Additionally, GeniePM's innovative subtask generation feature helps you conserve both time and effort, enhancing your overall productivity. Overall, adopting GeniePM can significantly transform the way you manage your projects.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Projects
ClickUp
Freshdesk
Intercom
Jira
Linear
Microsoft Dynamics 365
Notion
Salesforce
Zendesk
Zendesk Chat

Integrations

Azure DevOps Projects
ClickUp
Freshdesk
Intercom
Jira
Linear
Microsoft Dynamics 365
Notion
Salesforce
Zendesk
Zendesk Chat

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GeniePM

Website

www.genie.pm

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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