Average Ratings 0 Ratings
Average Ratings 15 Ratings
Description
GenHelp and GenHelp Pro are innovative tools designed to streamline the process of documenting code and generating help files. By importing source files, these tools create comprehensive documentation that can be packaged with components, enhancing the professionalism of the final product. The generated files are versatile and can be utilized in various documentation formats. Additionally, GenHelp simplifies the creation of standard help files without the need for expertise in rich text formatting. The basic version, GenHelp, supports the importation of Delphi/Object Pascal and C++/C source files, including their comments, and can generate outputs in WinHelp and basic HTML formats. This functionality allows users to create help files compatible with Delphi versions 3 to 7 and C++ Builder versions 3 to 6, as well as other integrated development environments. On the other hand, GenHelp Pro is the advanced edition that accommodates all versions of Delphi, C++ Builder, and RAD Studio, up to XE10. This version features a template-based help generation system, enabling the creation of help files in any desired format. Currently, it supports HtmlHelp 1, HtmlHelp 2, rich text manuals, and HTML output suitable for websites, making it a versatile choice for developers. With both versions, users can enhance their documentation processes significantly.
Description
ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.
API Access
Has API
API Access
Has API
Integrations
C++Builder
Delphi
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
RAD Studio
SnapEngage
Integrations
C++Builder
Delphi
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
RAD Studio
SnapEngage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FraserSoft
Country
United Kingdom
Website
www.frasersoft.net/genhelp/
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofs.com
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support