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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Uncover the capabilities that define the latest benchmark in team communication. Upon registration, users can access a range of fundamental features across iOS, Android, and desktop platforms. Moreover, Gemvision seamlessly integrates with various smart glasses operating on Android, enhancing its utility. Are you prepared to elevate your experience? Engage in real-time augmented guidance, utilize live on-screen sketching, or share your screen with coworkers. Let's ensure every project you initiate is completed successfully. Experience the unique ability to watch collaboratively through the perspective of the smart glasses user, initiate group calls with multiple participants, or customize this functionality to suit specific collaborative needs, all while leveraging the augmented features available during calls. Even if you want to connect with someone outside your organization, you can still take advantage of all augmented calling features. Simply create a link in a few straightforward steps and distribute it via email or WhatsApp. This capability enables you to quickly reach out to individuals who may not be physically present in your workspace, enhancing connectivity and collaboration. In this way, Gemvision transforms how teams communicate and work together, ensuring that distance is no longer a barrier to effective collaboration.

Description

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk

Pricing Details

€100 per month
Free Trial
Free Version

Pricing Details

$29.99/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gemvision

Country

Netherlands

Website

www.gemvision.io/features/

Vendor Details

Company Name

TechSee

Country

Israel

Website

www.techsee.me/

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

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