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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our commitment lies in harnessing our expertise and passion to create the most intuitive and accurate position management solution for Bloomberg users. As a certified Bloomberg® app and FXGO developer, Gearsoft has designed @Value to be an ideal choice for asset managers seeking to maintain a genuine real-time understanding of their portfolio dynamics throughout the day and beyond. With @Value, users can not only track but also analyze their investments with unparalleled precision.

Description

NiCE Employee Engagement Manager is an AI-powered automation tool built to improve workforce engagement and scheduling flexibility. It enables agents to manage their schedules through mobile self-service features such as shift trades and time-off requests. EEM automates intraday staffing adjustments to ensure service levels are maintained. AI-based business rules streamline decision-making while providing transparency into staffing changes. The platform reduces manual administrative work for managers and planners. Employees gain greater ownership over their schedules, leading to higher satisfaction and retention. Real-time alerts help agents stay productive and self-correct when needed. EEM supports dynamic schedule management across distributed and hybrid teams. The solution integrates seamlessly with broader workforce management systems. NiCE EEM helps organizations create a more flexible and engaged contact center workforce.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AmplifAI
NiCE CXone Mpower
NiCE Workforce Management (WFM)

Integrations

AmplifAI
NiCE CXone Mpower
NiCE Workforce Management (WFM)

Pricing Details

$350.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gearsoft

Founded

2010

Country

Italy

Website

www.gearsoft.biz

Vendor Details

Company Name

NiCE

Founded

1986

Country

United States

Website

www.nice.com/products/workforce-management/nice-iex-wfm/automate

Product Features

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Product Features

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

IRIS Reviews

IRIS

Global Market Solutions