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Description

Annually, we conduct surveys with over a million individuals worldwide, enabling businesses to swiftly grasp evolving consumer trends. Our user-friendly platform is tailored for busy teams, facilitating the extraction of essential information, customized analysis, and seamless sharing. Identify your ideal customer using more than 250,000 profiling metrics. Utilize question charts to gain insights into the thoughts, emotions, and actions of your audience. Aggregate data and visualizations to craft a compelling narrative for your team. Combine various data points for comprehensive analysis and deeper understanding. Access unparalleled insights into consumer behavior through survey results that capture the perspectives, interests, and actions of billions of individuals globally. We consistently pose the same survey questions across different regions, allowing for detailed insights into local markets while also providing a broader global perspective. Discover what consumers genuinely think about your brand and its competitors, gaining valuable insights into industry leaders and their market positions. This holistic approach ensures that businesses can navigate the complexities of consumer perception effectively.

Description

Merciv serves as a consumer intelligence platform that seamlessly integrates your internal datasets with external insights into a dynamic, verified source of truth, enabling teams to swiftly address any inquiries regarding their consumers and brand. It consolidates four distinct knowledge sources: internal resources like research documents, presentations, spreadsheets, and platforms such as Snowflake, Looker, and SharePoint; external signals including social media, reviews, search and trend information, competitive actions, and pricing; syndicated data from providers like NielsenIQ, Circana, and Mintel; alongside Merciv's proprietary product and category information. The platform leverages a knowledge graph, hybrid retrieval systems, and the ability to execute code within spreadsheets, ensuring that the answers provided are accurate and grounded in credible sources. Teams utilize Merciv for various purposes such as analyzing consumer perceptions, conducting sentiment and complaint assessments at the SKU level, gathering competitive intelligence, monitoring trends, engaging in thorough research, developing data-driven personas, and creating decision-ready reports, briefs, and presentations. Every response generated is not only cited and permission-aware but also designed to be auditable, adhering to standards like SOC 2 Type II, incorporating tenant isolation, enabling zero-training, and supporting SSO/SCIM for seamless access management. With Merciv, organizations can confidently navigate the complexities of consumer intelligence, ensuring that they are equipped with the most reliable and comprehensive insights available.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

ChatGPT
Claude
Looker
Microsoft SharePoint
Snowflake

Integrations

ChatGPT
Claude
Looker
Microsoft SharePoint
Snowflake

Pricing Details

£0/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GWI

Founded

2009

Country

United Kingdom

Website

www.gwi.com

Vendor Details

Company Name

Merciv

Founded

2024

Country

United States

Website

merciv.com

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Alternatives

Alternatives

No Alternatives