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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GEN's transcription service for Asterisk and FreePBX delivers accurate voice-to-text conversion in multiple languages with advanced features like diarization and speaker identification. Using GEN's Arkane API, the transcription process is fast and efficient, with results available in different formats such as JSON, summary files, and detailed transcripts. Businesses can gain valuable insights from these transcriptions, such as sentiment analysis, keyword tracking, and performance reviews. The service also provides flexible options, including daily archival, LLM processing, and comprehensive support for further customization.

Description

Amidst the growing staffing difficulties, Prepared enhances public safety by offering centralized resources that streamline call processing, eliminate the need for interpreters, and provide field responders with crucial information to achieve quicker and safer results. The surge in emergency service calls is notable, and 911 centers now have access to an unprecedented amount of lifesaving information. Whether you’re managing calls at the console or require a comprehensive overview of every role, Prepared is designed to help you operate more efficiently and intelligently. With features such as media integration, text capabilities, and an advanced location view, telecommunicators are equipped with the necessary tools to accurately assess a caller’s emergency under any conditions. Additionally, call transcripts and keyword triggers keep you informed about every incident in real-time. The ability to reference previous conversations through transcripts and AI insights allows operators to avoid redundant questioning. Furthermore, automation for 911 hangups, along with translation services and insightful data, significantly alleviates the workload of telecommunicators, allowing them to focus more on critical situations. Overall, Prepared is redefining the efficiency and effectiveness of emergency response communication.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asterisk
FreePBX

Integrations

Asterisk
FreePBX

Pricing Details

£10
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GEN

Founded

1992

Country

United Kingdom

Website

www.gen.uk

Vendor Details

Company Name

Prepared

Country

United States

Website

www.prepared911.com

Product Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Product Features

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