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Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Whether you're a startup, entrepreneur, traveler, or remote consultant, VirtualGlobalPhone offers an extensive array of communication options to keep you connected. A Direct Inward Dialing (DID) number, commonly referred to as a Virtual Number, operates independently of a physical phone line, allowing incoming calls to be directed to VoIP systems. Seamlessly integrate these solutions with your Unified Communication Systems and contact center platforms globally, including popular services like Zoho CRM, Salesforce, and 3CX on iPhone. Establish an immediate local footprint in the specific regions you require, all from the convenience of the cloud. Connect with your audience in over 7,500 locations spanning from South Africa to Singapore and beyond, ensuring your message resonates wherever you are. Amplify your reach by maintaining a presence in more than 60 lucrative markets, which collectively represent 93% of the world's economy, making it easier than ever to connect with potential clients. Additionally, our competitively priced Toll-Free Phone Numbers enable you to offer your customers and colleagues free calling options from the most economically vibrant regions worldwide, enhancing accessibility and engagement for your business.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
VIGIL
Founded
2008
Country
Hong Kong
Website
www.virtualglobalphone.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
