Average Ratings 9 Ratings
Average Ratings 0 Ratings
Description
GPTfy is an Agentforce alternative built 100% natively on Salesforce, fully declarative for organizations looking for an enterprise grade AI platform. It enables businesses to build, deploy, and manage autonomous AI agents without relying on external servers or disconnected tools. Designed for enterprises that prioritize governance, flexibility, and speed, GPTfy helps organizations scale Agentic AI adoption securely while maintaining full visibility and control.
GPTfy combines BYOM flexibility, prompt-driven automation, AI agents, and deep Salesforce integration in one unified platform. Teams can converse with Salesforce to log emails, update records, generate intelligent responses, summarize data, automate workflows, execute CRUD operations, and leverage RAG-based knowledge retrieval directly within Salesforce. The platform also supports voice and telephony workflows, file analysis, dashboards, audit controls, and observability features for enterprise use cases across sales, service, compliance, and operations.
GPTfy transforms emails, meetings, calls, documents, and CRM activities into actionable insights. Teams can identify pipeline risks, uncover customer sentiment, surface next-best-actions, and improve productivity directly inside Salesforce and Microsoft Copilot. AI agents can also automate customer support by resolving cases, logging root causes, creating knowledge articles, and deflecting support requests through 24/7 AI-powered engagement.
Description
Viva Sales utilizes the capabilities of generative AI to facilitate the automatic generation of content within Microsoft 365 applications, leading to enhanced engagement with customers and improved productivity for sellers. By leveraging generative AI alongside integrated CRM and Microsoft 365 data, you can access real-time insights and automate content creation, allowing you to focus on what truly matters—building connections with your customers. The platform streamlines relationship-building by automating tasks like email generation and the collection and entry of data using AI technology. Achieve greater efficiency with actionable insights seamlessly integrated into your workflow, combining information from Microsoft 365 applications with virtually any CRM system you use. Maintain your momentum with analytics powered by AI that offer helpful recommendations and timely reminders. Regardless of whether your company uses Salesforce or Dynamics 365 Sales, you can always remain informed and up to date on your customer interactions. Embracing these tools not only enhances your workflow but also transforms how you engage with clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
ChatGPT
Yes
Claude
Yes
ElevenLabs
Yes
Microsoft 365
No
Microsoft Copilot
Yes
Microsoft Dynamics 365
No
Microsoft Outlook
No
Microsoft Viva
No
Microsoft Viva Engage
No
Integrations
Salesforce
Yes
ChatGPT
No
Claude
No
ElevenLabs
No
Microsoft 365
Yes
Microsoft Copilot
No
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Microsoft Viva
Yes
Microsoft Viva Engage
Yes
Pricing Details
$20 per user per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GPTfy
Founded
2023
Country
United States
Website
gptfy.ai/
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-viva/sales