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Average Ratings 0 Ratings

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features
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support

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Description

The GMS Messaging Hub offers mobile carriers secure message routing for various messaging traffic, guaranteeing dependable delivery through legal and transparent pathways. Transform your A2P SMS into a significant revenue generator. Maintain reliable transport for traffic, distinctly categorized into A2P and P2A segments. Expand your P2A traffic by exploring new use cases and ensuring clear, transparent delivery methods. Merge the capabilities of an application with the widespread accessibility of native SMS messaging. It aggregates A2P traffic from leading services globally and operates on behalf of mobile network operators to gather all forms of traffic, including OTPs and promotional messages. By leveraging these features, operators can enhance their messaging strategies and maximize their revenue streams.

Description

The HORISEN Omnichannel Router serves as a comprehensive messaging routing and orchestration solution tailored for telecom operators, CPaaS providers, messaging enterprises, and any organization aiming to streamline customer interactions across various platforms. It offers a cohesive API and routing framework that manages both incoming and outgoing communication through channels such as SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. This enables teams to centralize their channel connections effectively, establish routing protocols and fallback strategies, oversee multiple channels and accounts, while also facilitating customer notifications, updates on orders and deliveries, banking alerts, one-time passcodes, transaction confirmations, two-way messaging capabilities, chatbot applications, and customized marketing journeys. The system is available as either a cloud-based service or as an option for on-premise installation, which empowers organizations to seamlessly weave messaging functionalities into their existing structures and enhance their CPaaS or SaaS solutions. Additionally, the platform's versatility ensures that businesses can adapt their communication strategies to meet evolving customer needs efficiently.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Messages No 

Integrations

Google Business Messages Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GMS

Founded

2006

Country

Switzerland

Website

www.gms-worldwide.com/mobile-operators/messaging-hub/

Vendor Details

Company Name

HORISEN

Founded

2001

Country

Switzerland

Website

www.horisen.com

Product Features

Product Features

Messaging

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

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