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Description
Essential modules are required daily for effective reception operations by both you and your staff. These features include the swift import of inquiries from various platforms, aesthetically pleasing HTML forms for inquiries, and text modules that are created and updated once for both the hotel and its surrounding area, ensuring that all computers access the same information. Additionally, there is automatic documentation of all guest correspondence and various other functionalities. The full version incorporates a range of modules at no extra cost, such as a reservation assistant, HTML correspondence, an A-Z guest information system, a GMS mail scanner, and document management solutions. Our dedicated team is available 24/7 throughout the year, ready to respond promptly to ensure seamless operations for our clients. Upon checking in, guests currently need to manually complete a registration form detailing their personal information, which not only creates inconvenience for them but also adds to the workload for reception staff. This redundant process can lead to delays, detracting from the overall guest experience.
Description
The Digital Hotelier serves as a comprehensive cloud-based platform designed to revolutionize the experiences of hotel guests and streamline internal operations by unifying service delivery, communication, and tools for revenue enhancement into a single system compatible with existing hotel technologies. Guests can easily access various services through a branded web application or QR code, eliminating the need for downloads; this allows them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant reservations, and other amenities in their chosen language, while hotels benefit from the ability to upsell services and incorporate third-party offerings to generate additional revenue streams. On the operational front, The Digital Hotelier features TeamStream, a centralized module that effectively oversees housekeeping, task assignments, maintenance, complaint management, and fosters real-time communication and collaboration among staff, enabling them to coordinate tasks with ease and quickly address service requests. This integration not only improves efficiency but also enhances overall guest satisfaction by ensuring that their needs are met promptly and effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GMS Hutter
Founded
2010
Country
Austria
Website
www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568
Vendor Details
Company Name
The Digital Hotelier
Country
United Arab Emirates
Website
thedigitalhotelier.co
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
