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Description

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Description

KeySight is our "set-it-and-forget-it" License Management suite. KeySight allows you to control when and where managed software can run, whether it is required by software vendors for concurrent license management (Sequencher or Ableton), as well as allowing you to apply usage restrictions on top o a license manager (preventing overage for Bentley). LabSight gives you dynamic insight into the software and hardware inventory in computer labs. With Active Directory integration and product normalization, it is highly automated and can provide comprehensive statistics about your entire IT infrastructure with minimal setup time. Our cloud-based product identification service compiles a large amount of program data into a detailed product inventory. Sassafras AllSight is our full-featured IT Asset Management (and license management suite).

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace Yes 
Active Directory No 
Axonius Yes 
Dolibarr Yes 
Flottix Yes 
Google Authenticator Yes 
Jamf Pro No 
Jira No 
Mattermost Yes 
Microsoft Teams Yes 
Modo No 
Monitorpack Guard Yes 
OverSOC Yes 
Securden Endpoint Privilege Manager Yes 
ServiceNav Yes 
ServiceNow No 
Slack Yes 
TeamDynamix ITSM No 
Telegram Yes 
Zabbix Yes 

Integrations

AWS Marketplace No 
Active Directory Yes 
Axonius No 
Dolibarr No 
Flottix No 
Google Authenticator No 
Jamf Pro Yes 
Jira Yes 
Mattermost No 
Microsoft Teams No 
Modo Yes 
Monitorpack Guard No 
OverSOC No 
Securden Endpoint Privilege Manager No 
ServiceNav No 
ServiceNow Yes 
Slack No 
TeamDynamix ITSM Yes 
Telegram No 
Zabbix No 

Pricing Details

€19/month/user
Price (exc.tax) for GLPI Network Cloud:
19€ / month / IT User

Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TECLIB

Founded

2009

Country

France

Website

glpi-project.org

Vendor Details

Company Name

Sassafras Software

Founded

1990

Country

United States

Website

www.sassafras.com

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management Yes 
License Management Yes 
Performance Management Yes 
Relationship Mapping Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment Yes 
Automated Provisioning No 
Infrastructure Automation No 
Node Management No 
Orchestration No 
Reporting Analytics / Visualization Yes 
Task Management Yes 

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery Yes 
Diagnostic Testing No 
Import / Export Data Yes 
JCL Management No 
Multi-Platform Yes 
Multi-User Yes 
Power Management Yes 
Sarbanes-Oxley Compliance No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking No 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection No 
History Tracking Yes 
Node Management No 
Online Activation No 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management Yes 
Remote Control No 
SLA Management Yes 
Self Service Portal Yes 

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management No 

License Management

Automatic SKU Recognition No 
Central LM Server Yes 
Copy Protection No 
History Tracking Yes 
Node Management Yes 
Online Activation No 
Portable License Yes 
Sarbanes-Oxley Compliance No 
Timing Rights Yes 
Trial License Yes 

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