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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A revolutionary approach to product management software emphasizes the significance of feedback, discovery, and validation, making product success more attainable. Unlike conventional product management tools that focus primarily on features and timelines, which can lead to a production line mentality, this method prioritizes delivering engaging products that meet customer desires and align with business goals. This software allows for the customization of product development workflows, enabling a smooth integration of ideas with user insights and strategic business objectives. By connecting customer feedback, user research, experimental results, and internal discussions with product requirements, it enhances the accessibility of vital information that influences product decisions. Moreover, it facilitates the planning, execution, and analysis of customer-focused tests designed to uncover unmet needs, inspire innovative product concepts, and evaluate market demand. Ultimately, this approach supports product decisions by effectively sharing research results, aligning business strategies, and addressing user needs with all stakeholders involved, ensuring that every voice is heard in the product development journey.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bitium
Bugsnag
Causal
Constant Contact Lead Gen & CRM
HubSpot Customer Platform
Ikigai
Integrate.io
Klipfolio
Meltano
Microsoft Dynamics 365
Microsoft Teams
Mozart Data
Pendo
Salesforce
Salesforce Marketing Cloud Account Engagement
Sourcetable
Stackreaction
Talkdesk
Ucraft Logo Maker
Wrike

Integrations

Bitium
Bugsnag
Causal
Constant Contact Lead Gen & CRM
HubSpot Customer Platform
Ikigai
Integrate.io
Klipfolio
Meltano
Microsoft Dynamics 365
Microsoft Teams
Mozart Data
Pendo
Salesforce
Salesforce Marketing Cloud Account Engagement
Sourcetable
Stackreaction
Talkdesk
Ucraft Logo Maker
Wrike

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LaunchPad Central

Founded

2012

Country

United States

Website

www.glidr.io

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

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Alternatives

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