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Description
A revolutionary approach to product management software emphasizes the significance of feedback, discovery, and validation, making product success more attainable. Unlike conventional product management tools that focus primarily on features and timelines, which can lead to a production line mentality, this method prioritizes delivering engaging products that meet customer desires and align with business goals. This software allows for the customization of product development workflows, enabling a smooth integration of ideas with user insights and strategic business objectives. By connecting customer feedback, user research, experimental results, and internal discussions with product requirements, it enhances the accessibility of vital information that influences product decisions. Moreover, it facilitates the planning, execution, and analysis of customer-focused tests designed to uncover unmet needs, inspire innovative product concepts, and evaluate market demand. Ultimately, this approach supports product decisions by effectively sharing research results, aligning business strategies, and addressing user needs with all stakeholders involved, ensuring that every voice is heard in the product development journey.
Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure DevOps Server
No
CA Flowdock
No
Constant Contact Lead Gen & CRM
No
Crowdin
No
HubSpot Customer Platform
No
Ikigai
No
Jira Work Management
No
Klipfolio
No
Meltano
No
Mozart Data
No
Integrations
Azure DevOps Server
Yes
CA Flowdock
Yes
Constant Contact Lead Gen & CRM
Yes
Crowdin
Yes
HubSpot Customer Platform
Yes
Ikigai
Yes
Jira Work Management
Yes
Klipfolio
Yes
Meltano
Yes
Mozart Data
Yes
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Pricing Details
Subscription Model
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LaunchPad Central
Founded
2012
Country
United States
Website
www.glidr.io
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Product Features
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Idea Management
Activity Dashboard
No
Brainstorming
No
Collaboration
No
Creator Tracking
No
Idea Ranking
No
Project Tracking
No
Status Tracking
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
