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features
design
support

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Description

At least 10% of all purchases are made with the intention of giving a gift, so it’s crucial not to disregard this group of consumers. Enhancing your website to be more gift-friendly can significantly boost your conversion rates and provide you with cash upfront, even before you dispatch any goods or deliver services. Specific conditions are often applied to the promotion of free gift certificates, for instance, if the minimum order amount is set at 20% above your average transaction value, you can expect an increase of 40% in your overall average for these types of orders. A fantastic way to engage customers is by offering a free gift card to their friends, while they also receive one at no charge—this straightforward proposition is sure to appeal to your clientele. By leveraging the social networks of your customers to distribute this offer, you can transform them into enthusiastic advocates for your brand. Beyond merely accumulating "likes," gift cards serve as an effective incentive for rewarding customers for taking desired actions, and by promoting a limited quantity of free gift cards through your social media channels, you can further enhance your conversion rates and foster customer loyalty. This strategic approach not only engages your audience but also increases the likelihood of repeat business.

Description

Customer engagement focuses on fostering enduring and profound emotional ties with consumers that can significantly impact their purchasing behaviors. Customers who are highly engaged are more likely to make additional purchases, promote the brand, and demonstrate greater loyalty. Innervation presents a wide array of customer engagement solutions and technologies that empower retailers to leverage their sales and payment information to enhance the customer journey while driving revenue growth. By utilizing either a physical Gift Card or Virtual Voucher, consumers can acquire exactly what they wish for, whether from a brick-and-mortar location or an online platform. The Gifting Service provided by Innervation equips merchants with a straightforward and efficient tool designed to boost sales, seamlessly integrating across all customer-facing channels while simplifying the process of offering gift cards or virtual vouchers. Furthermore, this service is supported by our advanced reconciliation system, ensuring a smooth experience for both merchants and customers alike. With such tools at their disposal, retailers can cultivate a more engaging and rewarding shopping atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
InSales Yes 
Joomla! Yes 
Magento Yes 
Mailchimp Yes 
Nethouse Yes 
OpenCart Yes 
UniSender Yes 
WordPress Yes 
Yandex Metrica Yes 

Integrations

Google Analytics No 
InSales No 
Joomla! No 
Magento No 
Mailchimp No 
Nethouse No 
OpenCart No 
UniSender No 
WordPress No 
Yandex Metrica No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GIFTD

Founded

2012

Country

Russia

Website

giftd.tech/

Vendor Details

Company Name

Innervation Pan African Payments

Country

South Africa

Website

www.innervation.co.za/

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

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