Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Customer Relationship Management (CRM) system is designed to meet all your business requirements effectively. With extensive customization capabilities, it enables you to harness the full potential of our CRM solution efficiently. Featuring a user-friendly interface, it promotes a unified experience that can be mastered within just one day. Additionally, our knowledge base provides resources to help you get up and running with the CRM even quicker. You will have a clear overview of all your activities through the Calendar module, complete with their current statuses. Resources such as Projects, Offers, Invoices, Products, and Price lists are readily available for your use. Enhance communication with clients and within your organization by utilizing our ticketing system. Furthermore, our chat widget can be implemented across various websites, allowing you to set triggers, active times, and assign agents effectively. Monitor visitor statistics on your websites, enabling your agents to assist visitors directly via the CRM. The comprehensive reporting module allows for easy generation of CRM reports, which you can conveniently send via email with just a single click. With such features, your business operations can be more streamlined and efficient than ever before.
Description
Help.center is a customer support and knowledge base platform powered by AI, designed to assist businesses in enabling users to quickly find answers while minimizing repetitive support inquiries. By merging a searchable help center with an AI chatbot that is tailored to your documentation, it allows organizations to establish a branded .help.center site where customers can utilize AI-enhanced search and conversational assistance to troubleshoot problems independently, eliminating the need to wait for live agent support. Additionally, it offers the option to implement an AI chat widget directly on your website, ensuring that visitors receive relevant answers without navigating away from your product. The platform continuously adapts by learning from updates to your help articles, which enhances its ability to provide accurate responses and supports multiple languages to serve a diverse user base effectively. Further enriching its features, Help.center includes a streamlined shared email inbox for managing support interactions, keyboard shortcuts designed to enhance user productivity, and tools for importing existing knowledge bases, making it a comprehensive solution for modern customer support needs. This all-in-one approach not only saves time for both customers and support teams but also improves the overall user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Crisp
No
Freshdesk
No
GPT-4
No
Intercom
No
Zendesk
No
Pricing Details
$24.76 per user per month
Free Trial
No
Free Version
No
Pricing Details
$19 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DESHODES
Founded
2012
Country
Serbia
Website
gcors.com
Vendor Details
Company Name
micro.company
Country
United Arab Emirates
Website
help.center/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
Yes