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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A customer loyalty application simplifies the process for businesses to implement rewards, cashback, and campaigns aimed at encouraging repeat customers without needing intricate setup or technical expertise. This tool is particularly beneficial for grocery stores, clothing retailers, salons, and various other enterprises, as it allows for easier management of loyalty through customer profiles, reward systems, WhatsApp communication, targeted segmentation, and detailed reporting. Fydo serves as a customer loyalty platform designed to assist businesses in rewarding their patrons, enhancing engagement, and boosting the frequency of visits and overall sales, facilitating the journey from initial transaction to repeat purchase. The key steps involved include capturing transaction data, rewarding customers, fostering relationships, communicating via WhatsApp, analyzing behavior, and launching targeted retention campaigns. If you are in search of a no-cost customer loyalty application to support your business, Fydo enables retailers, shop owners, grocery outlets, clothing boutiques, salons, restaurants, and other enterprises to cultivate customer loyalty through a combination of rewards, cashback offers, WhatsApp outreach, and initiatives to engage repeat customers effectively. With its user-friendly features and robust capabilities, Fydo empowers businesses to not only retain customers but also to understand their needs better, promoting a loyal customer base for sustained growth.

Description

Reten is a customer retention platform tailored for local businesses in India, such as cafés, restaurants, bakeries, salons, gyms, and retail stores. By simply scanning a QR code at the counter and confirming via WhatsApp, customers can enroll in the loyalty program without needing to download an additional application. The software monitors customer attendance and calculates the average return time for regular patrons, enabling businesses to pinpoint those whose visits have diminished. Additionally, businesses can utilize WhatsApp to send messages aimed at winning back customers, as well as welcome notes, loyalty incentives, requests for reviews, and promotional offers. The service includes comprehensive reporting on customer activity and visits; Shopify integrates seamlessly, while other point-of-sale systems can upload sales data. Designed specifically for local enterprises, Reten empowers businesses to foster repeat patronage and effectively manage customer engagement and loyalty initiatives through a user-friendly web interface, thus enhancing their overall operational efficiency. This innovative approach helps neighborhood businesses thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify No 
WhatsApp No 

Integrations

Shopify Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

₹999/month
₹999 per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fydo

Country

India

Website

fydo.in/

Vendor Details

Company Name

RETEN

Founded

2026

Country

India

Website

reten.in

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

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