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Description
Utilize our automated insights and customizable metrics to assess, enhance, and perpetually refine your GenAI models. Future AGI streamlines the evaluation of AI model outputs by automatically scoring them, which removes the necessity for manual quality assurance assessments. As a result, your QA team can redirect their efforts toward more strategic initiatives, potentially boosting their efficiency and capacity by as much as tenfold. This ensures that your AI-driven customer interactions remain consistently positive and aligned with your brand identity. By optimizing your models, you can highlight the most pertinent and engaging content tailored to each user. Additionally, you can fine-tune your models to produce the most precise summaries for your audience. Future AGI empowers you to establish bespoke metrics that assess your AI model's accuracy according to the specific priorities of your use case. You can articulate your essential metrics in natural language, providing your QA team with greater adaptability and authority to evaluate model performance. This approach guarantees that your assessments are in harmony with your business goals, transcending conventional metrics such as relevance while promoting a more comprehensive evaluation framework. Embracing this method not only enhances model performance but also fosters a culture of continuous improvement within your organization.
Description
A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.
API Access
Has API
API Access
Has API
Integrations
Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Hugging Face
Microsoft Azure
OpenAI
Salesforce
Vertex AI
Integrations
Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Hugging Face
Microsoft Azure
OpenAI
Salesforce
Vertex AI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Future AGI
Founded
2024
Country
United States
Website
www.futureagi.com
Vendor Details
Company Name
Knowmax
Founded
2017
Country
India
Website
www.knowmax.ai
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
