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Description
Monitor clicks, taps, mouse movements, and hovers to gain insights into user frustration and enhance your online customer experience. Move beyond traditional heatmaps by tracking dynamic components such as pop-ups, hidden elements, and drop-down menus. Utilize our interactive heatmaps to grasp the UX intricacies of your mega-menus, thereby alleviating user frustration and boosting conversion rates. Ensure that you capture every click, scroll, and hover, while pinpointing crucial aspects that engage users' attention. Assess sentiment across various pages and demographic segments. Merge quantitative data with qualitative feedback. Gather and evaluate your NPS score while obtaining real-time insights. Investigate the reasons behind user dissatisfaction by analyzing session recordings linked to low feedback ratings. Gain a comprehensive understanding of user behavior at every stage of their journey. Leverage dynamic and interactive heatmaps to identify drop-off points for users. By doing so, you can improve conversion rates, address issues effectively, and optimize segmentation for enhanced growth opportunities. This holistic approach not only enhances user experience but also drives long-term engagement and satisfaction.
Description
VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Axis LMS
Intercom
Jira
Segment
Shopify
Wix
WordPress
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FullSession
Country
United States
Website
www.fullsession.io
Vendor Details
Company Name
DiscoveryMark
Founded
2025
Country
United States
Website
visiblefeedback.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback