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Description
What are the capabilities of this software?
FrontDesk-Software is designed for managers of hotels and motels to facilitate the booking of reservations directly at the front desk. Being web-based, there is no need for any software installation; all that is required is a web browser for access from virtually any location in the world. The application is compatible with various devices, including tablets, desktop computers, and smartphones. To assist you with the initial setup, our team will arrange a brief phone consultation, walking you through the process, so your online system can be operational within a few hours. We prioritize personalized service for every customer and offer a comprehensive training session to help you get started effectively. Additionally, our team handles the security measures and website hosting for your Front Desk Reservation System, ensuring that we maintain high standards of security. Your system will include an SSL certificate, and all sensitive customer data will be encrypted for added protection. Moreover, if your hotel or motel needs specific modifications to the software, our team is capable of developing new features tailored to your requirements. This level of customization allows us to better meet the unique needs of each client.
Description
Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Outlook
No
Microsoft Teams
No
OPERA Cloud PMS
No
Stripe
No
Integrations
Microsoft Outlook
Yes
Microsoft Teams
Yes
OPERA Cloud PMS
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FrontDesk-Software
Country
United States
Website
frontdesk-software.com
Vendor Details
Company Name
Homebound
Founded
2026
Country
Australia
Website
usehomebound.com.au/for-hotels
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No